Privacy Policy

Last Updated: July 2026

Welcome to PANCHTATV. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, or make a purchase from our brands, including PANCHTATV, PANCHTATVA, and PANCHAMRIT.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information (processed securely through third-party payment providers)
  • Order history
  • Customer support communications

Automatically Collected Information

When you browse our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Time spent on the website
  • Referral source
  • Cookies and similar technologies

This information helps us improve website performance and user experience.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Deliver products to your preferred address.
  • Communicate order updates and shipping notifications.
  • Respond to customer inquiries.
  • Improve our products and services.
  • Personalize your shopping experience.
  • Prevent fraud and maintain website security.
  • Send promotional emails and newsletters (only if you have chosen to receive them).
  • Comply with applicable legal obligations.

Payment Information

For your security, we do not store your complete payment card information on our servers.

Payments are processed securely through trusted third-party payment providers that use industry-standard encryption and security practices.

Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences.
  • Keep items in your shopping cart.
  • Improve website functionality.
  • Analyze website traffic and performance.
  • Personalize your browsing experience.

You can manage or disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.

Marketing Communications

If you subscribe to our newsletter, we may occasionally send:

  • Product updates
  • Special offers
  • Promotions
  • New product launches
  • Seasonal announcements

You can unsubscribe at any time by clicking the unsubscribe link included in our emails.

Sharing Your Information

We value your trust and do not sell your personal information.

We may share your information only with trusted service providers when necessary to operate our business, including:

  • Payment processors
  • Shipping and delivery partners
  • Website hosting providers
  • Analytics services
  • Email marketing platforms
  • Customer support providers

These partners only receive the information necessary to perform their services on our behalf.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

While no online system can guarantee absolute security, we continuously work to maintain a secure shopping environment.

Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Meet legal and tax obligations
  • Resolve disputes
  • Improve our services

When your information is no longer required, it is securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of your personal information.
  • Withdraw consent for marketing communications.
  • Request a copy of the information we hold about you.
  • Object to or restrict certain processing activities where permitted by law.

To exercise any of these rights, please contact us using the information provided on our Contact Us page.

Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our website is not intended for children under the age required by applicable law to use our services independently.

We do not knowingly collect personal information from children. If we become aware that such information has been collected unintentionally, we will take appropriate steps to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.

Any updates will be posted on this page along with the revised Last Updated date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please visit our Contact Us page.

Our team will be happy to assist you with any privacy-related questions or requests.

Thank you for trusting PANCHTATV, PANCHTATVA, and PANCHAMRIT. We are committed to protecting your privacy while providing a safe, secure, and enjoyable shopping experience.